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WEBSITE AND APPLICATION PRIVACY POLICY

By using this Website, the Applications (if applicable), and/or by communicating electronically with GRUPO CIERCO, S.A.U. through its website: www.grupcierco.com, the personal data requested from the User is collected and processed. The data provided by the User will be incorporated into an automated file of personal data owned by GRUPO CIERCO, S.A.U., which will be processed in order to provide the information or services requested by the User. The User authorizes the automated processing of the personal data provided, necessary for the provision of the agreed services, which is governed by this privacy policy.

The personal information collected from registered clients is stored in a database owned by GRUPO CIERCO, S.A.U., which adopts technical, organizational, and security measures to ensure the confidentiality and integrity of the information, in accordance with the provisions of Law LQPD 29/2021, of October 28, regarding the protection of personal data, Decree RLQPD 391/2022, of September 28, as well as the EU General Data Protection Regulation (GDPR) 2016/679.

GRUPO CIERCO, S.A.U., through its website, will use the data provided by the User internally to inform the User about products and services that may be of interest and that can be offered by the different business units of the Group.

GRUPO CIERCO, S.A.U. will not share this data with third parties, except when strictly necessary to manage and maintain the relationship with GRUPO CIERCO, S.A.U., or with the User’s prior specific authorization.

In any case, your data will be processed with a level of protection in accordance with applicable Data Protection regulations and will not be subject to automated decisions.

The data controller of the personal data that the User provides when accessing and using the Website and Applications is GRUPO CIERCO, S.A.U., with registered office at: Ctra. de la Comella, 11 – AD500-ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA).

The legal basis for processing is the legitimate interest of GRUPO CIERCO, S.A.U. in maintaining the existing relationship with the User and, where applicable, their consent. Therefore, GRUPO CIERCO, S.A.U. will collect and retain your data as long as the relationship is in effect under AndorraDataProtect www.andorra-dataprotect.com and, where applicable, as long as the User does not revoke the consent given for the processing of their data. In any case, when personal data is no longer necessary for the purpose for which it was collected and before it is permanently deleted, it will be retained in a blocked state.

Any registered user may at any time exercise the right to access, rectify, and, if applicable, delete or object to their personal data provided on the website www.grupcierco.com, as well as withdraw the consent given and other rights granted under the regulations.

This can be done through written communication addressed to our DPO – Berta Faura – ANDORRA DATA PROTECT, at the registered office of GRUPO CIERCO, S.A.U.; Ctra. De la Comella, 11 – AD500-ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA).

This communication can also be made by sending an email to our DPO – Berta Faura – at: proteccio.dades@grupcierco.com

The User agrees to notify any changes or modifications to the personal data they have provided. Any loss or damage caused on the Website or to agents, GRUPO CIERCO, S.A.U., or any third party due to the communication of incorrect, inaccurate, or incomplete information will be the sole and exclusive responsibility of the User.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The intellectual and industrial property rights arising from all texts, images, graphics, as well as source codes, design, media, and presentation formats of its pages belong, either directly or as assignees, to GRUPO CIERCO, S.A.U. Therefore, the User acknowledges that the reproduction, repetition, distribution, dissemination, commercialization, transformation, and, in general, any other form of exploitation, by any means, of all or part of the contents of this website constitutes an infringement of the intellectual and/or industrial property rights of the website owner or its assignee.

In the event that GRUPO CIERCO, S.A.U. includes links to third-party advertisements or websites, GRUPO CIERCO, S.A.U. is not obligated to monitor, approve, or assume ownership of the services, contents, data, articles, products, or any type of material present on the third-party website(s). Therefore, GRUPO CIERCO, S.A.U. shall not, under any circumstances, be responsible for the legality of third-party content, with the exclusive responsibility lying with the third party, including but not limited to ensuring that the content complies with laws, morality, ethics, and public order, and that it does not infringe the rights of third parties.

The existence of a link does not imply any relationship between GRUPO CIERCO, S.A.U. and the owner of the linked website.

In summary, this privacy policy applies solely and exclusively to the GRUPO CIERCO, S.A.U. website and not to other websites that may be accessed via links, nor to links contained on other websites within GRUPO CIERCO, S.A.U.

DISCLAIMER

GRUPO CIERCO, S.A.U. acts with the utmost diligence to ensure that the data and information provided on its website are kept up to date at all times; however, it does not guarantee nor assumes responsibility for the accuracy or timeliness of the website’s contents, reserving the right to modify such contents at any time.

GRUPO CIERCO, S.A.U. shall also not be responsible for any information that may be obtained through links included on the website.

The duration of the provision of the website service and its associated services shall be indefinite.

Notwithstanding the foregoing, GRUPO CIERCO, S.A.U. reserves the right to interrupt, suspend, or terminate the provision of the website service or any of the services it comprises.

GRUPO CIERCO, S.A.U. does not provide any guarantee nor shall it be liable, under any circumstances, for damages of any kind that may arise from:

  • The unavailability, maintenance issues, or improper functioning of the Website and/or its services or contents.

  • The lack of usefulness, adequacy, or validity of the Website and/or its services or contents to meet specific needs, activities, results, or user expectations.

  • The presence of viruses, malicious programs, or harmful elements in its contents.

  • The reception, obtaining, storage, dissemination, or transmission by users of the contents.

  • The unlawful, negligent, fraudulent use, or use contrary to these Terms and Conditions, good faith, generally accepted practices, or public order, of the website, its services, or contents by users.

  • The lack of legality, quality, reliability, usefulness, or availability of services provided by third parties and websites accessible to users on the website.

  • The failure of third parties to comply with their obligations or commitments in relation to the services provided to users through the website.

Commercial relationships with clients shall be governed by the general conditions, if any, established directly with GRUPO CIERCO, S.A.U. in a specific document for this purpose, or by any specific agreements that may be reached with clients.

UPDATE

We inform you that this Privacy Policy was updated in December 2025; however, it is subject to possible changes in accordance with current legislation at any given time, and periodic reviews are carried out to ensure it remains up-to-date.